ITS Student Computing Support Services provides computing support and repair services for desktop or laptop computers running the following:

  1. Windows XP with SP2
  2. Macintosh OS X
Students with computers running Linux operating systems must obtain support and repair services from private vendors.

ITS Student Computing Support Services provides consulting services for the following:

  • ResNET, SU's high-speed network and Internet connection for students
  • AirOrange, SU's wireless network
  • SU student e-mail
  • ITS computer labs
  • Virtual Private Network (VPN)
  • McAfee antivirus software
  • MySlice (the supported Web browser is Microsoft's Internet Explorer version 5.5 and higher)
  • NetID and password

ITS Student Computing Support Services DOES NOT provide consulting services for the following:

  • Digital cameras
  • Apple iPod and Windows MP3 players
  • Game Consoles, except for registering game consoles on ResNET
  • Palm pilots/PDAs
  • Personal Web page support
  • Microsoft Office applications
  • Computers running Linux operating systems
  • Windows operating systems prior to Windows XP